Ken L. Cross

Inktel Direct Corp. provides business process and contact solution services. It offers consumer affairs solutions, restaurant and electronic commerce solutions, and direct to business and consumer industries. The company was founded in 1997 and is headquartered in Doral, FL.

TMS Health LLC provides relationship marketing solutions. Its services include healthcare consumer marketing, healthcare professional communication, medical affairs programs, clinical trial support, and consumer affairs & customer care. The company was founded by Guy Amato and Lee Edelstein in 1992 and is headquartered in Boac Raton, FL.

Sitel Corp. provides business process outsourcing services. The company offers customer care, fulfillment and back office processing, including integrated customer acquisition, list management and brokerage, database design and development, multi-channel customer and technical support, eCommerce, warehousing and fulfillment services. It has 52 facilities in 13 countries throughout North America, Europe, Africa, Central America and Asia. The company is headquartered in Nashville, TN.

PCCW Teleservices (US), Inc. provides a suite of inbound, outbound, customer care and business process outsourcing solutions to a firms and companies. Privately held and based in Dublin, Ohio, it operates company-owned domestic, near shore and offshore customer contact centers.