Bob Francis

AspenTech Corp. engages in the provision of asset optimization solutions. It develops its applications to design, and optimize processes across the engineering, manufacturing, supply chain, and asset performance management areas. The firm operates through the Subscription and Software, and Services and Other segments. The Subscription and Software segment offers licensing of process optimization, asset performance management software solutions and associated support services. The Services and Other segment includes professional services, and training. The company was founded in 1981 and is headquartered in Bedford, MA.

Meridium, Inc. provides integrated asset performance management software solutions for the manufacturing industry. The firm’s software includes Asset Performance Management, APM Now, and Asset Answers. It also provides solution design, implementation and consulting, and training services. The company was founded by Bonz Hart in 1993 and is headquartered in Roanoke, VA.

MESA International provides technological solutions. The private company is based in Chandler, AZ.

The Customer Experience Professionals Association is a non-profit organization that aims to advance the discipline of customer experience. The non-profit company is based in Minneapolis, MN. It provides educational and networking opportunities for customer experience professionals to help them succeed. The association also offers independent consensus-based guidance on customer experience and the Certified Customer Experience Professional (CCXP) certification. The company was founded in 2011. The CEO is Gerg Melia.