Michael Koontz

Founded by Phil Fersht, HFS Research Ltd. is an investment research and advisory analysis firm located in Cambridge, Massachusetts. The firm covers global outsourcing and shared services strategies. They focus on assisting companies in making complex decisions regarding their business process and information technology outsourcing strategies. HFS Research offers a highly-visited, collaborative community platform in the global services industry. They provide rapid and insightful commentary, analysis and debate of enterprise outsourcing dynamics. HFS Research Ltd. integrates personable social networking with market research and advisory services. The firm's multi-disciplinary analysts are located throughout North America, Europe and the Asia/Pacific regions. Their coverage includes: business process outsourcing, information technology services and cloud business services.