Richard Shanks

Founded in 1992, Merlin Claims is recognized as one of the leading Loss Adjusting and Claims Management companies in the UK, with a reputation for award winning innovation through technology, process and customer experience. Working in partnership with its clients and their customers, Merlin fully understands that there is no one solution to suit everyone. That is why at Merlin the firm gives its clients a flexible menu of services and it works with them to understand their needs and help them to choose a tailored solution that is right for them and their customers. The Merlin Claims group is made up of specialized divisions in Loss Adjusting Services, Service Centers, Contractor Services and Surveying Services, all of whom strive to be the best in what they do and can be utilized together or separately as part of any claim process, with the same robust and seamless experience for everyone involved.