Ian Macdonald

SuccessKPI is an on-demand experience analytics software provider that helps enterprises and government agencies improve business outcomes and transform their citizens' experiences. The company is based in Chantilly, VA and was founded by Dave Rennyson, who has been the CEO since incorporation. The company's insight and action platform removes obstacles encountered in delivering exceptional customer service, and is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers.

SuccessKPI is an on-demand experience analytics software provider that helps enterprises and government agencies improve business outcomes and transform their citizens' experiences. The company is based in Chantilly, VA and was founded by Dave Rennyson, who has been the CEO since incorporation. The company's insight and action platform removes obstacles encountered in delivering exceptional customer service, and is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers.