Irene Leech

Consumer Federation of America is a non-profit organization that focuses on research, advocacy, and education to advance the consumer interest. The non-profit company is based in Washington. The organization does not handle consumer complaints but provides information on agencies and organizations that can help resolve complaints. CFA promotes public policies that make cars, roads, and drivers safer, and informs car owners on how to protect themselves and their passengers. The organization also works towards achieving a marketplace that provides consumers with a choice of appropriate investments and service providers, protection against fraud and abuse, and effective recourse when they are victims of wrong-doing. CFA supports laws and regulations that protect consumers from abusive, misleading, and unfair debt collection tactics, and promotes public awareness about legitimate sources of help for consumers who are in debt crisis.