Jane Shaffer

APAC Customer Service, Inc. provides customer care services and solutions to the healthcare, communications, business services, media and publishing, travel and entertainment, technology and financial services industries. It delivers customized customer care services and solutions that involve communicating with customers and managing situations that are unique to each core industry. The company provides service through multiple communication channels, including telephone, Internet, online chat, email, fax, mail correspondence and automated response generated through technology. It operates customer care centers in the U.S, which include client-owned facilities and off-shore customer care centers in the Philippines and the Dominican Republic. The company founded in May 1973 by Theodore G. Schwartz and is headquartered in Bannockburn, IL.

SSA & Co. provides management consulting services. It offers process improvement consulting, operations consulting, lean six sigma training, advanced analytics, strategy execution, supply chain, business technology, data strategy, operating model redesign, workforce management and data-driven decision making services. The company was founded by Mikel Harry in 1994 and is headquartered in New York, NY.

Infor Global Solutions Inc. provides software solutions and services. It offers customer relationship management, enterprise asset management, enterprise performance management, enterprise resource planning, financial management/office of the CFO, human capital management, product configuration management, product lifecycle management, service management, and supply chain management solutions; and a range of business solutions tailored to the particular needs of construction, emergency services, manufacturing and distribution, libraries and information centers, restaurants, or small- to medium-sized enterprises. The company was founded in 2002 and is headquartered in New York, NY.