Jeremiah J. Fleming

Interactive Intelligence, Inc. provided business communications solutions. It offered a suite of applications that can be deployed as a cloud-based or on-premise multichannel communications platform. The firm solutions were used by businesses and organizations across a wide range of industries, including teleservices, insurance, banking, accounts receivable management, utilities, healthcare, retail, technology, government, and business services. The company was founded by Donald E. Brown in October 1994 and was headquartered in Indianapolis, IN.

Part of IBM Tivoli Systems, Inc., Software Artistry, Inc. provides both consolidated service desk and customer relationship management solutions for distributed enterprise environments. The company is based in San Bernardino, CA. The company was founded by Donald E. Brown. Software Artistry was acquired by IBM Tivoli Systems, Inc. on January 27, 1998 for $169.21 million.