Richard Rosinski

Richard is the Vice President for Professional Services at VoiceGenie Technologies.He is responsible for VoiceGenie’s global professional services practice delivering speech-enabled applications, and for overseeing client services operations for VoiceGenie’s worldwide customer base.Prior to joining VoiceGenie Technologies, Richard was the Executive Director of the Professional Services Organization with Nortel Networks Call Center and Self-Service Solutions and with Periphonics Corp.
where he was responsible for speech technology and professional services for advanced speech applications.He has more than 18 years of experience with AT&T and Bell Labs where he led organizations providing for Enhanced Voice Services, Automated Transaction Processing Services and Applied Speech Technology.
He holds a Ph.D.
in Psychology, specializing in statistics, and cognitive science from Cornell University.He is the author of 6 books, and has 13 patents relating to IVR and speech technology.He serves as Vice President of the Board of Directors of AVIOS.