Mike Mattsen

Part of Bill Gosling Outsourcing Holding Corp., MattsenKumar Services Pvt Ltd. is an Indian company that provides contact center and back-office services. The company is based in New Delhi, India. The company was founded in 2012. Michael Jon Mattsen has been the CEO of the company since 2012. MattsenKumar Services was acquired by Bill Gosling Outsourcing Corp. on 2023-04-01.

HyperQuality, Inc. provides contact center monitoring and call center evaluation outsourcing services. It offers call monitoring & reporting software, agent coaching, professional services, analytics and surveys. The company was founded in 2003 by Mike Mattsen and Howard Lee and is headquartered in Seattle, WA.

HyperQuality Holdings, Inc. provides contact center monitoring and call center evaluation outsourcing services. It designs and implements programs that linked to call center performance, surveys, modeling and advanced analytics to improve agent performance and bottom line every day. The company offers software systems, recording solutions and consultancy services. Its partners include Autonomy etalk, Intelligent Results, and GMI. HyperQuality was founded in 2003 and is headquartered in Seattle, WA.

LiveBridge Corp. used to provide customer care services. The company provided contact center business process outsourcing and consulting services to companies in such industries like finance, telecommunications, consumer products and media. The company provided services like technical support, customer care and collections. The company was located in Portland, OR. LiveBridge was acquired by Affiliated Computer Services in 2005

vCustomer Corp. Provided call center and business process outsourcing services. The company is headquartered in Kirkland, WA.